SwitchX Series

SwitchX Series – Smart Retrofit Switch Modules by Candle

The SwitchX Series is Candle Automation’s retrofit smart switch solution designed to convert your existing electrical switches into smart switches without altering the wiring or switch plates. Compatible with Wi-Fi and Zigbee platforms, SwitchX modules offer seamless control via mobile apps, voice assistants, and schedules.

⭐ Key Features:

• ✅ Retrofit installation behind existing switches

• ✅ Wi-Fi and Zigbee variants available

• ✅ App control via Candle Automation App or Candle Pro App(Tuya version)

• ✅ Works with Alexa and Google Assistant

• ✅ Manual switch + app + voice control

• ✅ Scheduling, countdown timer, and automation routines

• ✅ Power monitoring (in selected models)

• ✅ Made in India – optimized for Indian electrical fittings
  
  

✅ Advantages:

• No rewiring required – install behind your existing switchboard

• Compatible with any switch brand

• Affordable smart home upgrade

• Maintains manual switch functionality

• Ideal for apartments and rentals

• Fast response and reliable connectivity
  
  

❌ Disadvantages:

• ⚠️ Requires neutral wire (in most models)

• ⚠️ Wi-Fi range can be a limitation in large homes for WiFi models

• ⚠️ Switch plate depth must allow space for module

• ⚠️ Limited dimming options (unless using compatible dimmer models)

✅ Solutions for the aforesaid disadvantages

⚠️ 1. Requires Neutral Wire

Problem: Many traditional Indian homes don't have a neutral wire in switchboards.

✅ Solution:

• Offer neutral wire pulling service during installation by your technicians.

• Educate users during site survey; pre-check wiring to avoid delays.

⚠️ 2. Wi-Fi Range Limitations in Large Homes

Problem: Signal drop in remote switchboards, affecting response.

✅ Solution:

• Recommend Wi-Fi repeaters or mesh routers for larger homes.

• For more robust setups, suggest SwitchX Zigbee variants with a Zigbee gateway—offers greater stability and range.

• Place routers strategically close to smart modules or use Ethernet backhaul mesh nodes.

⚠️ 3. Limited Space Behind Switch Plates

Problem: Retrofit modules need space; older or metal boxes might be shallow.

✅ Solution:

• Recommend deep gang boxes during new installations or renovations.

• Use TouchX or TouchX Neo panels where space is tight—these have integrated modules.

• In unavoidable cases, provide a custom surface-mounted enclosure solution.

⚠️ 4. Limited Dimming Options

Problem: Not all modules support dimming or fan speed control.

✅ Solution:

• Offer dedicated dimmer/fan controller modules (like SwitchX-LD or SwitchX-RXF1).

• For decorative lights, we recommend pairing with smart bulbs that handle dimming.

• Mention upcoming or advanced models in development to interested users.

Everything You Need to Know Before Installing Candle's SwitchX Series

The SwitchX Series from Candle Automation offers a simple way to make your existing switches smart—without rewiring or replacing your switchboards. But as with any retrofit solution, customers often ask a few key questions before installation.

Here’s a quick FAQ guide to help you understand and solve common challenges associated with the SwitchX Series.

❓ 1. My switchboard doesn't have a neutral wire. Can I still use SwitchX?

✅ Solution:
Most SwitchX modules require a neutral wire. If your switchboard doesn’t have one, don’t worry—we offer professional installation services that include neutral wire pulling where possible. Alternatively, we can pullout the neutral from the nearby boxes or loads.

❓ 2. Will it work reliably in large homes with weak Wi-Fi?

✅ Solution:
If your Wi-Fi signal is weak near certain switchboards, we recommend:

• Using a Wi-Fi repeater or mesh router to strengthen coverage

• Choosing SwitchX Zigbee variants, which offer more stable connectivity and work with a central Zigbee gateway
  This ensures fast and consistent control throughout the house.

❓ 3. Is there enough space in my switchboard to install SwitchX?

✅ Solution:
SwitchX modules are compact, but some older or metal switchboards may have space limitations. We offer:

• Compact installation services by trained technicians

• Suggestions to upgrade to deep gang boxes if space is tight

• Or switch to TouchX panels that include built-in smart control without the need for extra space

❓ 4. Can I dim my lights or control fan speed with SwitchX?

✅ Solution:
Basic SwitchX modules are for on/off control. For dimming and fan speed, we recommend:

• Using SwitchX-LD (dimmer) or SwitchX-RXF1 (fan control) models

• Smart LED bulbs or tube lights with built-in dimming capability (controllable via the app)
  We’re constantly expanding our product line to include more advanced dimmer options.

❓ 5. Can I still use my normal switches after installing SwitchX?

✅ Solution:
Absolutely! SwitchX allows you to retain manual control. Your regular switches continue to work alongside app and voice control—no learning curve, no confusion.

✅ Summary:

The SwitchX Series is built for convenience, but smart home retrofits can raise practical questions. With our expert installation, smart product options, and tech support, we ensure your switch to smart is smooth, safe, and stylish.

💬 Still have questions?

Feel free to Contact Us or visit your nearest Candle Experience Center for a live demo.

Reset Guide

• For all models except PSR2 & CCR2 , Do this to any manual switch connected to the Switchx - ON-OFF    ON-OFF    ON-OFF    ON

• For PSR2 & CCR2 - Touch & hold common wire and any one of the NO wire together for 20 seconds